Why am I still asked to pay after upgrading to Pro/Premium/Business?
Xmind offers three different plans, each designed for specific use scenarios:
Xmind Pro — For local files
Xmind Premium — For personal cloud usage in My Works
Xmind Business — For team collaboration within Team Space
If certain features remain locked even after purchasing a subscription, please follow the steps below to troubleshoot the issue.
Confirm Which Plan You Purchased
Log in to your account at app.xmind.com
Go to My Works / Team Name → Settings → Plans
Review your active plan and check the corresponding usage rules below:
If You Are Using Xmind Pro
Xmind Pro unlocks Pro features for local files.
If you upload your mind maps to My Works or Team Space, some online features will remain locked.
To use all Pro features, download the file to your device and edit it locally.
If You Are Using Xmind Premium
Premium unlocks full online features in My Works and local files.
If you are editing files inside a Team Space, some features may be restricted.
To access all Premium features, please make sure your files are created or uploaded in My Works, not in a Team Space.
Note: Team Spaces always follow the team’s plan, not the personal Premium plan.
If You Are Using Xmind Business
Full Business features apply inside your Team Space.
Files in My Works follow the Free Plan rules and will have limitations.
If you want a private space under the Business plan, you can create a sub-space within your Team Space.
For details, refer to the Sub-Space User Guide.
