Troubleshooting & Known Issues | Xmind Help Center

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Troubleshooting

Troubleshooting

I can’t activate my subscription—how to fix it?

What can I do if I am unable to open an Xmind local file?

Why am I limited to 3 sheets in online maps with Pro?

I can’t save my mind map—what should I do?

How to recover version history for online files?

Why am I still asked to pay after upgrading to Pro/Premium/Business?

Why can't I open a .xmind file generated by a third-party AI tool?

Why can’t I open files created in V26.02 with older versions of Xmind?

How to send feedback or report an issue in Xmind?

I previously purchased XMind 8 Pro — Can I still use it?

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Back-to-School Sale: Aug 13 – Aug 26

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