Account

This guide covers all aspects of managing your account, including how to sign up and sign in, change your password, update your registered email address, and delete your account. You will also find information on subscribing to Xmind Pro and managing multi-user subscriptions.

An Xmind account lets you manage your profile, password, subscription, and multi-user access. Sign in with the same account on each supported device where you use Xmind.

Xmind for Desktop

Open Xmind.
Select Sign In on the Home screen, or open Help > Sign In.
Enter your email address and password, then continue.

Xmind for Web

Open Xmind for Web.
Select Sign In.
Enter your account details, or create an account if you do not have one.

Xmind account sign-in page.

Xmind for iOS and iPadOS

Open Settings in Xmind.
Select Sign In.
Enter your account details.

💡 Tip: Use the same email address on every device to keep account and plan access consistent.

Manage Account Information

You can manage your account settings by going to Xmind > Subscription Info in the Xmind app. You will be directed to the Account page on the official website. Click Settings, and here, you can update your personal information.

In the China mainland region, you can link your account to WeChat or a phone number by going to Account Settings and following the instructions to add these details.

Change Your Password

Open Xmind Account.
Go to Account > Settings > Password.
Select Change.
Enter your current password and new password, then save the change.

Change Password control in Xmind Account settings.

Reset a Forgotten Password

Open the Xmind sign-in page.
Select Forgot Password?
Enter your email address and select Get Code.
Enter the verification code sent to your email.
Enter the new password twice and select Reset Password.

Change Your Email Address

Open Xmind Account.
Go to Account > Settings > Email Address.
Select Change and follow the verification steps shown on the page.

Change Email Address control in Xmind Account settings.

Email verification step for changing an Xmind account address.

If you cannot access the current email address, contact Xmind Support.

Delete Your Account

Open Xmind Account.
Go to Account > Settings > Delete Account.
Review the information shown by Xmind.
Select Delete Anyway only when you are ready to remove the account.

Deleting an account is permanent. Review your files, subscription, and team access before continuing.

Manage Your Subscription

Open Xmind Account to view the plan linked to your account, its status, and the available management options. Purchases made through an app store must usually be managed through that store’s subscription settings.

Xmind currently offers Free, Pro, and Premium options for individuals, plus plans for teams and organizations. Check Pricing for the current plan names, included features, and billing terms.

💡 Attention: Canceling renewal and requesting a refund are separate actions. Follow the billing channel used for the purchase.

How to manage Xmind multi-user subscription?

Manage Xmind multi-user subscription

Sign in to the administrator account of the team subscription.
Click Manage and go to the settings of multi-user. In Xmind multi-user subscription, only the administrator can invite or remove the members of the group.

Subscription details shown in an earlier Xmind Account interface.

Plan status, expiration date, and members shown in an earlier subscription interface.

If you administer a plan with multiple seats, open its management page in Xmind Account, then select the option to manage members.

Select the invite option.
Copy the invitation link or enter the person’s email address.
Send the invitation.
Ask the person to sign in or create an account with the invited email address.

Options to invite members by link or email in an earlier plan management interface.

Invitation link and email field for adding a member.

Illustration accompanying Xmind multi-user plan access.

Xmind sign-in page used when joining with an invited account.

Remove a Member

Open the multi-user plan’s management page.
Find the member you want to remove.
Select Remove and follow the confirmation shown by Xmind.

Remove option beside a member in an earlier subscription management interface.

If the admin account does not require a license, it can be removed from the subscription team while still retaining the ability to manage licenses within the multi-user subscription.

Change the Number of Users

If you want to increase more licenses in the multi-user subscription, please click Increase Number of Users.

This fee is calculated based on the remaining days of your current multi-user subscription.

Checkout for increasing the number of users in an earlier plan management interface.

After subscribing to Xmind Pro, please sign in with your Xmind account to upgrade to Xmind Pro.

Launch Xmind for iOS,
Tap the “gear” icon to open the Settings page,
Tap Sign In,
Input the email address and password to sign into the Xmind account.

If you know your Xmind ID password and want to change it, follow these steps to change your password.

Go to Xmind sign-in page and sign in.
Click Settings.
In the Password section, click Change.

Please follow the steps to upgrade to the Pro version from our official website.

Go to Xmind official website and sign in with your Xmind account.
Go to the Pricing page and follow the on-screen instructions to upgrade to Xmind Pro.

You can subscribe to Xmind Pro from the App Store.

Launch Xmind for iOS,
Go to Settings > Upgrade to Xmind Pro，
Select the subscription you want to buy，
Sign in with your Xmind account,
Enter the purchasing page to pay for the subscription.

💡 Tip: Labels and available actions can vary by plan, billing channel, and region. Follow the options shown in your Xmind Account page.